At Arise Liver Care Center, we respect the privacy of our patients, website visitors, and users. We are committed to protecting your personal and health-related information and handling it responsibly and securely.

This Privacy Policy explains how we collect, use, store, and protect information provided through our website, online enquiry forms, appointment requests, consultations, and other interactions with Arise Liver Care Center.

By using our website or submitting your information to us, you agree to the practices described in this Privacy Policy.

Arise Liver Care Center reserves the right to update or modify this Privacy Policy from time to time. We encourage you to review this page periodically for any changes.

Personal Information We May Collect

Depending on how you interact with us, we may collect information such as:

• Full Name
• Age or Date of Birth
• Gender
• Contact Information, including phone number, email address, and communication details
• Location or Address
• Medical History and Health Information voluntarily provided for consultation or treatment
• Medical Reports, Diagnostic Records, and Prescriptions
• Appointment and Consultation Details
• Health Insurance or TPA Details, where applicable
• Payment and Billing Information, where applicable
• Any other information you voluntarily provide through our website, enquiry forms, email, phone, or other communication channels

We request that you provide only information that is necessary and relevant to your enquiry, consultation, or treatment.

How We Use the Information Collected

The information collected through our website or during your interaction with Arise Liver Care Center may be used for the following purposes:

• Appointment Management: To schedule, confirm, reschedule, or manage appointments and consultations.
• Patient Communication: To respond to enquiries and communicate regarding consultations, treatment, reports, or services.
• Healthcare Services: To support consultation, diagnosis, treatment planning, follow-up, and continuity of care, where applicable.
• Record Keeping: To maintain appropriate administrative, medical, and service-related records.
• Service Improvement: To understand patient requirements and improve our website, services, and overall patient experience.
• Payment and Billing: To process payments, billing, receipts, and related administrative activities.
• Legal and Regulatory Compliance: To comply with applicable laws, regulations, court orders, or lawful requests from government or regulatory authorities.
• Important Updates: To send relevant healthcare, appointment, or service-related communications.

We will not use your personal information for purposes unrelated to the services provided by Arise Liver Care Center unless permitted or required by applicable law or with your consent where necessary.

Medical and Health Information

We understand that medical and health information is particularly sensitive. Any health-related information shared with us will be handled with appropriate care and confidentiality.

Medical information may be accessed and used only for legitimate purposes related to healthcare services, administration, legal or regulatory requirements, or other purposes permitted under applicable law.

Patients are advised not to submit highly sensitive medical information through publicly accessible areas of the website.

Cookies and Website Usage Information

Our website may use cookies and similar technologies to improve website functionality, understand website usage, analyse traffic, and enhance the user experience.

We may also collect limited technical information such as browser type, device information, IP address, pages visited, and general website usage data. Such information may be used for website analytics, security, performance monitoring, and improvement.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Sharing of Personal Information

Arise Liver Care Center does not sell, rent, or commercially trade your personal information.

We may share information where reasonably necessary with:

• Healthcare professionals or service providers involved in your care, where applicable
• Service providers supporting website hosting, technology, communication, analytics, or administrative functions
• Payment processors or insurance/TPA providers, where applicable
• Government, regulatory, or law-enforcement authorities when required by law
• Other parties where disclosure is necessary to protect the rights, safety, security, or legal interests of the patient, the Center, or others

Any sharing of information will be limited to what is reasonably necessary for the relevant purpose, subject to applicable laws and contractual or confidentiality obligations.

Data Security

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including healthcare, administrative, legal, regulatory, accounting, and record-keeping requirements.

The period of retention may vary depending on the type and nature of the information and applicable legal requirements.

Your Rights and Control Over Personal Information

Subject to applicable laws and reasonable verification requirements, you may contact us to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request an update to your contact details
• Raise concerns regarding the use or processing of your information
• Request deletion of information where retention is not required by law or for legitimate healthcare, administrative, or legal purposes

We will make reasonable efforts to respond to legitimate requests within an appropriate timeframe.

Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, healthcare resources, or other external services.

Arise Liver Care Center is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of such websites before providing them with your personal information.

Children’s Privacy

Our website is intended to provide healthcare and informational services. Where information relating to a child is submitted, it should be provided by a parent, legal guardian, or other person authorised to provide such information.

We do not knowingly seek unnecessary personal information from children through our website.

Changes to This Privacy Policy

Arise Liver Care Center may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or privacy practices.

Any updated version will be published on this page with the revised effective date, where applicable.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Arise Liver Care Center
Dr. Punit Singla – Liver Transplant & HPB Surgery
Email: drpunitsingla@gmail.com
Phone: 9989981524/  7087797765
Website: www.ariseliver.com
Address: Marengo Asia Hospitals
Plot No.1, HUDA Staff Colony, Sector 16,
Faridabad, Haryana 121002

Last Updated: 12 August 2026